Online Chat (Service/support system)

Our online chat system is a tool that allows a website administrator to offer online support to visitors to their page — via chat — without the need for the internet user to install plugins or any other type of additional software to use the service. . In other words, it is possible to chat with page visitors in real time, while they browse the site.

In addition to chat — where it is even possible to use a webcam —, through our chat system, the administrator can also obtain various information about the users who are browsing your page: name, location, operating system and browser they use, monitor resolution etc.

Its Benefits and Main Functions

• Free of monthly fees
• Installed on your own server
• UNLIMITED number of operators (attendants)
• UNLIMITED number of departments
• Service Transfer
• Offline Messages (If there is no attendant available, the visitor can send a message and as soon as the attendant is online they will receive this message)
• Visitor Tracking through the website
• View the visitor’s location on Google Maps
• One Livezilla installation, support multiple websites
• History of all services
• Quality Control of services (Ratings)
• SSL support
• Shows the visitor’s “referrer”
• Fully Customizable
• File Transfer
• Support for multiple languages
• Webcam Support